Privacy Policy

Effective Date: March 05, 2025

Castlewood Media AB ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [castlewood.io] (the "Site") and use our services. By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not access the Site.

1. Information We Collect

We may collect information about you in various ways, including:

Personal Data

While using our Site, we may ask you to provide certain personally identifiable information ("Personal Data") that can be used to contact or identify you. This may include, but is not limited to:

• First and last name
• Email address
• Phone number
• Mailing address
• Job title
• Company name

Usage Data

We may also collect information on how the Site is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

2. Use of Your Information

We use the information we collect in the following ways:

• To Provide and Maintain Our Services: Including to monitor the usage of our Site.
• To Contact You: To respond to inquiries, provide customer support, and send administrative information.
• To Improve Our Site: To understand how users interact with our Site and to enhance user experience.
• To Comply with Legal Obligations: To enforce our terms, conditions, and policies; to comply with legal obligations; and to protect our rights and interests.

3. Sharing Your Information

We may share your information in the following situations:

• With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf and require access to such information to do that work.
• For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

4. California Consumer Privacy Act (CCPA) Rights

If you are a resident of California, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):

• Right to Know: You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.
• Right to Delete: You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions.
• Right to Opt-Out: You have the right to direct us to not sell your personal information (the "right to opt-out").
• Right to Non-Discrimination: You have the right not to receive discriminatory treatment by us for exercising your CCPA rights.

To exercise any of these rights, please contact us at [email protected]. We will verify your request using the information associated with your account, including email address. Government identification may be required. You can also designate an authorized agent to exercise these rights on your behalf.

5. Do Not Sell My Personal Information

We do not sell personal information to third parties for monetary or other valuable consideration. However, the CCPA's definition of "sale" is broad and may include sharing personal information with third parties under certain circumstances. If you would like to opt-out of such sharing, please contact us at [email protected].

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• By mail: Castlewood Media AB, Box 160 c/o Conlega, 101 23 Stockholm, Sweden

9. Children's Privacy

Our Site is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

10. International Data Transfers

Your information, including Personal Data, may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

11. Third-Party Links

Our Site may contain links to third-party websites that are not governed by this Privacy Policy. We are not responsible for the privacy practices or the content of third-party sites. We encourage you to read the privacy policies of any linked websites you visit before providing any personal information.

12. Retention of Data

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If you request the deletion of your data, we will securely dispose of it unless retention is required for legal or business purposes.

13. Your Rights Under GDPR (For European Users)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). These include:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you wish to exercise any of these rights under GDPR, please contact us at [email protected]. We will respond to your request within a reasonable timeframe, in accordance with applicable data protection laws.

14. How We Respond to Do Not Track Signals

Some web browsers include a Do Not Track (DNT) feature that signals to websites that you do not want your online activity tracked. As there is no universally accepted standard for responding to DNT signals, our Site does not currently respond to DNT browser signals. However, you may opt out of certain tracking as described in the "Cookies and Tracking Technologies" section of this Privacy Policy.

15. Marketing Communications

With your consent, we may send you promotional emails, newsletters, or other marketing communications about our services. You may opt out of receiving such communications at any time by clicking the "unsubscribe" link in any email we send or by contacting us at [email protected]. Even if you opt out of marketing emails, we may still send you non-promotional messages related to your account or transactions.

16. Third-Party Advertising and Analytics

We may use third-party advertising networks and analytics providers to help us understand how visitors interact with our Site and to deliver relevant advertisements. These third parties may use cookies, web beacons, and other tracking technologies to collect information about your online activities over time and across different websites. If you prefer not to have your information used for targeted advertising, you can opt out through the Do Not Sell My Personal Information request process described above.

17. Data Protection for Users in the United States

Our services are intended for individuals located in the United States, and we comply with applicable U.S. privacy laws. If you access our Site from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country. By using our Site, you consent to this transfer.

18. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effective when the revised policy is posted on this page, with the "Last Updated" date updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Site after any changes constitutes your acceptance of the revised Privacy Policy.

19. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 Email: [email protected]
📍 Mailing Address:
Castlewood Media AB
Box 160 c/o Conlega
101 23 Stockholm, Sweden

We take privacy seriously and will make every effort to address your concerns in a timely manner.